I don’t know the specific problem that caused the web server to crash, but the hosting company added to the problem with their lack and lateness of response. Needless to say, we no longer do business with that web host.

A business should not have to worry about their web hosting. Web hosting should be reliable.

Downtime = lost sales

Having a website can be a great tool for your business. Your website is your all-night salesperson, taking orders while you sleep.

Yet, if your website suddenly cannot be accessed by your prospective buyers, it’s like your salesperson didn’t show up for work. It’s even worse because he has the only key to the store, and all those buyers can’t get in to buy.

You get what you pay for (usually)

Your business needs a reliable website. How reliable depends on how much money it’s worth to you. There are all kinds of website hosts, and the price does not necessarily reflect the quality.

Budget hosts put your website on a server along with lots of other people’s (sometimes thousands). This saves you money, because you only have to pay for part of the server, but it could also cause your website to be slow.

More expensive hosting limits the number of websites per server.

High-traffic sites will usually require a dedicated server for their own use, or several dedicated servers. This is where it really gets expensive.

Serious web hosting

Kingdom Design provides web hosting services for all our clients. Because we specialize in e-commerce websites, we know that our clients depend on their sites to generate income.

Our hosting service is outsourced to a dedicated hosting company in Austin, Texas. This allows us to concentrate on building and supporting websites, but it does not prevent us from directly managing this service for our clients.

The datacenter where our clients’ sites are hosted has emergency generators, to keep things running if the power goes out. They also have redundant connections to different parts of the Internet, in case somebody decides to dig a trench without checking for cables.

Should server hardware fail, or data be accidentally deleted, backups are made 12 times a day to a backup provider in Ohio. This also gives us another copy of data if Texas were to be wiped off the map.

Our clients’ email service is outsourced to another company who only deals with email. In addition to providing expert service and tech support, this company employs a guru who does nothing but manage the spam filter.

All these services enable us to provide reliable hosting to help our clients make more money on the Internet.