Domain Name Accidents
Thursday, March 29th, 2007Have you ever looked in your rearview mirror and seen an accident happen in the spot where you were a second ago?
It has happened to me while driving, and just recently I also escaped getting in an Internet accident of sorts, which hurt a lot of people.
When I started working with the Internet, I purchased my first domain name, kingdomdesign.com. Domains were quite expensive back then, and when competition opened up, I moved all my domains to a newcomer in domain registrations, called RegisterFly.
RegisterFly had cheaper prices, and I began using them for all my client domains as well. I also recommended them to friends who needed to buy domains.
A year ago, I selected a new domain registrar for my business, and finished moving all the domains I manage away from RegisterFly to the new registrar. It was a lucky break, because last year RegisterFly began having some customer service problems.
Apparently, things kept rolling for them until this year, when RegisterFly’s ownership had some disagreements. There were accusations of fraud and mismanagement of company funds.
This shenanigan went so far as to cause the breakup of the company, and the loss of their license to be a domain registrar. It is still unclear what will happen to millions of domain names that are registered with RegisterFly. They will probably be saved, but not without much stress on the domain owners.
I am exceedingly thankful that I no longer do business with RegisterFly, as their “accident” surely would have caused great pain to me and my clients.
It is now with great care that I offer domain registration and management services. My domain registrar of choice is EasyDNS, a company who has “been around the block” on the Internet (see: “are you guys going to be around in 6 months?”). EasyDNS understands, like I do, that your domain is the lifeblood of your website, and often your business (read their CEO’s comments here).
Additionally, the RegisterFly wreck caused me to rethink my use of private domain registrations. These allowed us to hide the real owner’s name from the public database of domain owners, and eliminated the junk mail problem.
However, I have seen that with private registrations, if we ever needed to transfer your domain registration to another provider, you cannot prove your ownership of the domain, since your name does not appear in the public database.
This realization has led me to abandon private registrations and register all domains as normal public domain registrations for myself and my clients. If we ever had to switch registrars in a worst-case scenario, we can now do so. The junk mail problem can be dealt with, losing a domain cannot be.
We were fortunate to avoid an accident, and I learned some painless lessons. I’ll continue to drive cautiously. Enjoy the ride.